Customer Service
Contact
For any questions or concerns, please use the contact form on the Mayhem Marketplace website. I strive to respond to all inquiries within 24 hours.
Authenticity of Artwork
All pieces are marked as either an Original or a Print to ensure transparency and value. Every original artwork is painted on 100% cotton paper using high-quality watercolor paint and signed by me. At times, additional mediums are used to enhance the artwork. These may include, but are not limited to, ink, metallic watercolor, markers, and gouache. Each piece is crafted with care to bring beauty, peace, and joy into your space.
Payment Policy
Products are not reserved until payment is received. To ensure you don’t miss out on your desired item, please complete your purchase promptly. As each piece is one-of-a-kind, it may be purchased by another customer if payment is delayed. Orders will only be shipped once payment has been completed.
Shipping Information
- Free Shipping: Shipping is always free to the Continental USA.
- Processing Time: Most orders are processed and shipped within 2 business days. If there are any delays (e.g., I am out of the office), I will notify you promptly.
- Shipping Delays: Please note that shipping times may vary due to holidays, weather, or carrier delays. Thank you for your patience.
- Shipping Insurance: If you would like your package insured, you may request this for an additional fee. Please contact me via the Mayhem Marketplace contact form before placing your order for more details. Please note that packages not insured are shipped at the buyer’s risk, and I am not responsible for any damage or loss incurred during shipping.
- Tracking Information: Once your order has shipped, you will receive a message with a tracking number and a link to track your package. This ensures you can follow your order’s journey to your door.
Returns & Final Sale Policy
All sales are final. No returns or exchanges are accepted. Please ensure your order is correct before completing your purchase.
What Makes My Greeting Cards Special?
Each greeting card features an original watercolor artwork, hand-painted and signed, making every card one-of-a-kind. The cards are designed with a unique frame-style feature, allowing the recipient to easily remove and frame the artwork as a lasting keepsake. This makes them more than a card—they’re a thoughtful gift and a piece of art.
Frequently Asked Questions (FAQ)
- Are your pieces hand-painted? Yes! All original pieces, including greeting cards and wall art, are hand-painted on 100% cotton paper using high-quality watercolor paint. Each artwork is signed and may feature additional mediums such as ink, metallic watercolor, markers, or gouache to enhance the design.
- Will you offer prints of your work? Yes! I plan to offer prints of select original pieces in the near future. Prints will be marked and crafted to maintain the quality and beauty of the original artwork.
- Do you create custom or commissioned work? Not at this time. However, this may become an option in the future. Check back for updates!
- What sizes are available for wall art? Wall art will soon be available in various sizes, perfect for any space. Please check back regularly for new additions to the collection.